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Payment and shipping information

Payment methods and shipping costs

1. Delivery

1.1 Your order will be dispatched via Deutsche Post, DPD, DHL, FedEx, UPS, TNT, freight forwarder

1.2 We ship to the following countries: Germany, European Union with Belgium, Greece, Poland, Spain, Denmark, Great Britain, Luxembourg, Portugal, Czech Republic, Ireland, Sweden, Hungary, Finland, Italy, Netherlands, Slovakia (Slovak Republic), France, Latvia, Austria, Slovenia, the Channel Islands and outside the EU countries such as Switzerland, Norway.

1.3 Unless otherwise agreed, goods delivered by a forwarding agent shall be delivered "free kerbside", i.e. to the public kerbside nearest to the delivery address.

2. Shipping costs

2.1 The shipping costs within Germany depend on the weight of the goods, which can be found separately in the respective item description.
0 - 4 Kg EUR 7,-
4,xx -15 Kg EUR 10,-
15,xx - 20 Kg EUR 15,-
20,xx - 33 Kg EUR 22,-
33,xx - 50 Kg EUR 50,-
> 50 Kg EUR 85.-

Surcharges BRD:

Dangerous goods handling* EUR 19,- (Lithium batteries > 100 Wh)

In the case of return shipping with pick-up service, the shipping costs are doubled and a pick-up fee of 10 euros is added.
Express delivery (usually overnight with UPS Express Saver, DPD Express or Transimpex Exaktkurier - without guarantee as adverse circumstances such as heavy snowfall, work stoppages etc. can delay express delivery).

0-2 Kg
EUR
39,-
2-15 KgEUR49,-
15-31 KgEUR125,-
31+EUR250,-

2.2 If self-collection has been agreed, the customer will be informed by the seller that the goods ordered by him are ready for collection. After receiving this e-mail, the customer can collect the goods from the seller's registered office or an agreed location by arrangement with the seller. In this case, there are no shipping costs.

2.3 If payment is made in advance, the seller shall grant a 1.00% discount on the gross value of the goods ordered.

For heavy and bulky items, there is an additional surcharge of EUR 45 per delivery address on the stated shipping costs. This will be indicated separately on the respective item page.

2.4 For shipping abroad, the following shipping costs apply per order: SHIPPING COSTS AT BE NE LU incl. VAT. **Delivery time up to 5 days

0 - 2 Kg EUR 10,-
2,xx -20 Kg EUR 20,-
20,xx - 33 Kg EUR 45,-
33,xx - 50 Kg EUR 65,-
50,xx - ? Kg EUR 110,-

SHIPPING COSTS EU1 = FR CZ DK HU RO IE XI IT SK SI SE HR PL MC MT inkl. jeweiliger MwSt **Lieferzeit bis zu 8 Tage

0 - 2 Kg EUR 12,-
2,xx -10 Kg EUR 27,-
10,xx - 20 Kg EUR 45,-
20,xx - 33 Kg EUR 55,-
33,xx - 50 Kg EUR 85,-
50,xx - ? EUR 120,-


SHIPPING COSTS EU2 = ES FI GR LV LT PL PT EE CY(EU part) BG inkl. jeweiliger MwSt **Lieferzeit bis zu 10 Tage


0 - 2 Kg EUR 12,-
2,xx -20 Kg EUR 35,-
20,xx - 33 Kg EUR 50,-
33,xx - 50 Kg EUR 90,-
50,xx - ? Kg EUR 125,-

SHIPPING COSTS EXPORT GB CH NO GG JE LI GI IL EFTA ohne MwSt. ** Lieferzeit bis zu 12 Tage (Zoll)

0 - 2 Kg EUR 12,-
2,xx -10 Kg EUR 35,-
10,xx - 20 Kg EUR 55,-
20,xx - 33 Kg EUR 85,-
33,xx - 50 Kg EUR 110,-
50,xx - ? EUR 130,-

INTERNATIONAL SURCHARGES:

EXPORT COLLECTION SURCHARGE for third countries GB CH NO GG JE LI GI IL IS usw.

for goods worth up to 1000,- Euro = 15,- Euro Export customs clearance process without VAT..

for goods value from 1000,- Euro = 50,- Euro Export customs clearance process without VAT..

HAZARD SURCHARGE AT BE NE LU IT PL FR ES PT CH CZ HU MC LI DK (JUTLAND & FUNEN = PLZ 5xxx-9xxx) SHIPPING SURCHARGE FOR LITHIUM BATTERIES > 100 Wh DE = SHIPPING OF DANGEROUS GOODS* excl. MwSt **Delivery time up to 5 days = EUR 55,-

HAZARD SURCHARGE NO FI IE SE RO SI SL SK XI GB BG DK (Zealand = PLZ 1xxx-5xxx) GR (mainland only!) = SHIPPING OF DANGEROUS GOODS* exkl. MwSt **Delivery time up to 9 days = EUR 220,-

LARGE GOODS SURCHARGE For heavy and bulky items, an additional surcharge of EUR 125 per delivery address will be added to the stated shipping costs. This will be indicated separately on the respective item page.

In the case of return shipping with pick-up service, the shipping costs are doubled and a pick-up fee of 10 euros is added

2.5 Cross-border deliveries may be subject to additional taxes (e.g. in the case of an intra-Community acquisition) and/or duties, for example in the form of customs duties. These are to be borne by you.

2.6 In addition to the insurance of the parcel service (usually up to 520 euros), the goods are insured for a value of > 520 euros with 10 euros via the Allianz transport insurance.

3. Payment options

3.1 You can choose from the following payment options for deliveries within Germany, unless otherwise stated in the respective item description:

- Prepayment by bank transfer

- Credit card(Visa, Mastercard, American Express)

- Cash payment on collection

- Credit card paymentvia Unzer

3.2 For deliveries abroad, we offer the following payment options, unless otherwise stated in the respective item description: 

- Prepayment by bank transfer

- Credit card(Visa, Mastercard, American Express)

- Credit cardvia Unzer