Our services and service promises that are always included when you purchase our goods:
- Expert advice from specialist staff with over 20 years of experience in this product world!
- Legal Warranty & If necessary, additional guarantees from manufacturers (2 years for production defects, 6 months for >70% battery capacity, etc.).
- Product-related Technical information (the TODO on how to enjoy the product for as long as possible).
- After sales Service - even after the purchase we are there for you with advice and support!
Your further customer advantage when purchasing a scooter via escooter.de:
- Test drive option "Feel the difference" - we believe in almost all vehicles Test devices before using test drives, the difference is often not noticeable on the web erdriving can be. The garage driveway in front of our shop even allows slope ratings (which often differ massively from the manufacturer's specifications) the eScooter too. To make this possible, 30 euros will be charged for test drives of several vehicles, which will then be used (billed) when the product is purchased within 3 months. span>
- On request we will make one Precheck; i.e. we check the ordered goods; set them up ready to drive and test the functions for a round before handover or shipping
- Optional Batterycheck - Reading out the battery capacity on the test device - even for new goods before delivery with written test results! To identify the "Monday battery" or the current performance status of the battery pack